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  1. Covetrus®️ CarePlans Help Center
  2. Knowledge Base
  3. Care Plans: Status, Renewals, Suspension

Care Plans: Status, Renewals, Suspension

  • What are the "actions" for the Action Queue?
  • Why is plan cancellation prohibited when there is a scheduled or pending payment?
  • Why does Pulse not recognize an active Care Plan?
  • Is a telephone number required in order to email an enrollment link?
  • A service does not appear on the Pulse Care Plan tab?
  • Why are Care Plan templates not appearing on the Avimark Treatment List?
  • Can I move or transfer a care plan from one pet parent to another using the Impromed practice management software?
  • Why is the, Apply Promo-Code/Discounts link, not visible ?
  • After using Copy Plan, Avimark does not recognize the new care plan?
  • Which of the care plan status can be depicted in the Hippo PIMS automatically?
  • Will the renewal payment (payment 1 of 12 for the new service contract-term) appear as pending with the daily renewal method?
  • Can I add services to the wellness plan before auto-renew, so they will be part of the plan after automatic renewal?
  • Did the system upload service consumption?
  • Why does Renewal Instruction prohibit changing a PIF plan to M2M?
  • Did the wellness plan auto-renew?
  • When will a wellness plan auto-renew?
  • What are the fees when a wellness plan expires?
  • Is Wellness Plan ownership transferable?
  • Is there a list for plans which are about to be renewed?
  • Why did a wellness plan auto renew early?
  • When should I use Copy Plan?
  • Is there a report to display expired plans?
  • When will a wellness plan expire?
  • What time of day will the Ezyvet to Vcp consumption process execute?
  • Why is the auto-renew selector not available?
  • Can I replace a wellness plan?
  • What is the orange screen which pops up when I login?
  • When is a plan reinstated?
  • Where is the Add Service, Remove Service, function?
  • When do services expire?
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