Did the wellness plan auto-renew?
A wellness plan will auto-renew 1-7 days prior to the completion of the current service-term. A Memo will be added and a new service-period will be evident. A system-job executes or cycles only four (4) times per month and affects a date-range consisting of seven (7) days
Indicators:
There are two (2) indicators found on the Customer Detail page of a consumer account which signifies a wellness plan has successfully auto-renewed: the Current Services Start on Date and the Memos column.
A system back office batch-job will post a memo:
"Apr 10, 19(B. Batch J) Plan auto renewed by system"
A new service-period will be evident. The date for Services Start and Services Expire will have incremented to the next year.