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  1. Covetrus®️ CarePlans Help Center
  2. Knowledge Base
  3. Knowledge Base

Knowledge Base

(all other articles)

  • Important Update: CarePlans Support Phone Number Change
  • What can you do from here?
  • Coronavirus - Suggested Practice?
  • Covetrus One Number
  • Definitions and Industry Terms
  • eVet - VCP Wellness - Enhanced VCP Wellness Enrollment
  • How To: Create a new employee
  • How To: Reset the consumer password to their Pet Owner Portal?
  • How To: Stop email notifications to a consumer
  • Is there a method to clear or remove error line-items from the Pending View of the Service Consumption Errors list?
  • Pet Owner Portal (example views)
  • What access is required to reset consumer password?
  • What is PIMS ?
  • What is the difference between the two search bars?
  • Where is the trash-can icon (button) to delete a document incorrectly uploaded?
  • Will the system "double" process consumption if the file is uploaded a second time?
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