Covetrus One Number

Here are the current, full phone-tree prompts. Highlighted are the prompts for vRxPro Technical Support. 

Covetrus One Number: 877-999-2838

Option 9: If you know your party’s extension, please press 9

      4 Digit Extension: Please enter the agents 4-digit extension 

Option 1: If you are a pet or horse owner, press 1 

      Option 1: For Equine owners, press 1 

      Option 2:  For pet parents, press 2 

            Option 1: For new orders, press 1 

            Option 2: For all other inquiries, press 2 

Option 2:  If you are clinic staff, press 2 

      Option 1: For pet parent online pharmacy inquiries, press 1 

            Option 1: New scripts or approvals, press 1 

                  Option 1: For New scripts or approvals, press 1 

                  Option 2: For Pet Parent Order Inquiries, press 3  

                  Option 3: For technical support, press 2 (vRxPro Tech Support skill) 

                 Option 4: For all other inquiries, press 4 

      Option 2: For technical support, press 2 

            Option 1: For AVImark Support, press 1 

                  Option 1: For general support, press 1 

                  Option 2: For Payment Solution support, press 2 

                  Option 3: For Lab Support, press 3 

                  Option 4: For Data Vault support, press 4 

                  Option 5: For Dragonfly support, press 5 

                  Option 8 (hidden): Corporate Support 

            Option 2: For ImproMed Support, press 2 

                  Option 1: For general ImproMed Support, press 1 

                  Option 2: For ImproMed equine, formerly Triple Crown, press 2 

                  Option 3: WinVet, SunPoint, and ImproMed for DOS, press 3 

            Option 3: For Pulse support, press 3 

            Option 4: For Data Backup support, press 4 

                  Option 1:  For Data Vault for AVImark, press 1 

                  Option 2:  For Support with Covetrus Online Backup for ImproMed, press 2 

           Option 5: For Rapport support, press 5 

           Option 6: For Advantage +/DVM Manager support, press 6 (Announcement is up mentioning as of 5/1 support services are not provided here and directs users to review pulse, and for any questions asks user to continue to hold) 

                 Option 1: DVM Manager support, press 1 

                 Option 2: Advantage Support, press 2 

            Option 7: For Covetrus Connect integration 

            Option 8: For VrxPro support, press 8 (vRxPro Tech Support skill) 

            Option 9: For Care Plans press 9 (Campaign- CARE – Support) 

      Option 3: If you would like to place a distribution order, have an account        related question, or have questions about MyCovetrus.com, press 3 

      Option 4: For compounding, press 4 

      Option 5:  For Software Accounting, press 5 

Option 7:  Si desea continuar la llamada en Espanol, preione 7