What is the difference between payment date and payment day?
The payment date is when the next scheduled auto-debit will occur. The payment day is the day-of-the-month for the Vcp-system to schedule auto-debits.
When a new application for a Wellness Plan is completed, it is decided which day of the month the Vcp-system will regularly schedule the monthly recurring payment. To change this day of the month use: Billing info | Action | Change Payment Date .
If it becomes necessary to change the payment date for only one payment without affecting the day of the month, use the Delay Next Payment or Change link. Delay Next Payment will change or delay the very next payment date without affecting next month’s schedule.
If it becomes necessary to change the payment date for only one payment and the payment is already scheduled, the payment is a Pending Payment - use the Change link. The pending payment and Change link are displayed on the right-hand column of the Customer Detail page.