Change payment date resulted with no payment scheduled for "this month" ?
Customer Detail page, Billing Information section, Action | Change Payment Date ...
is used to change the date of the month for the normal monthly debit.
If the date changes to the following month instead of the intended present month, perform the following to schedule a payment for the present month:
Use Make Payment> Collect payment with payment-card on file | Pay lump sum towards future payments and enter the appropriate Debit Date.
note: if there current is a past Balance Due, the ability to select the appropriate Debit Date is available